Privacy policy
At Lanovia Health, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping address
- Order and payment-related details
We only collect information that is necessary to provide our services.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you about orders, updates, or inquiries
- Improve our products and customer service
- Send important notifications related to your purchase
We do not sell, rent, or trade your personal information to third parties.
Data Protection & Security
Lanovia Health takes appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessed when necessary.
Third-Party Services
We may use trusted third-party services (such as delivery or payment providers) strictly for order fulfillment. These parties are only given the information required to perform their services.
Cookies & Online Data
If you visit our website or social media platforms, basic data such as device type or browsing activity may be collected to improve user experience. This data does not personally identify you.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of promotional communications at any time
To exercise these rights, contact us via email.
Policy Updates
Lanovia Health reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Lanovia Health
📍 Islamabad, Pakistan
📧 Email: lanoviahealth@gmail.com