Terms of service

By accessing or purchasing from Lanovia Health, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.


General Conditions

Lanovia Health reserves the right to refuse service to anyone for any reason at any time.

By placing an order, you confirm that the information you provide is accurate and complete.

These terms apply to all users, customers, and visitors of Lanovia Health.


Products & Services

All products offered by Lanovia Health are subject to availability.

We reserve the right to discontinue or modify any product without prior notice.

Product images are for illustrative purposes only; actual products may vary slightly.


Pricing & Payments

All prices are listed in applicable currency and are subject to change without notice.

Payment must be completed before an order is processed.

Lanovia Health is not responsible for payment delays caused by third-party payment providers.


Order Acceptance & Cancellation

We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.

Customers may request order cancellation only before the order is shipped.


Shipping & Delivery

Delivery times are estimates and may vary due to location, weather, or courier delays.

Lanovia Health is not responsible for delays caused by courier services once the order is dispatched.


Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which allows returns within 7 days of delivery, subject to conditions.

Please review the Return & Refund Policy before making a purchase.


User Responsibilities

Customers agree not to misuse Lanovia Health’s services or provide false information.

Any misuse of the website, content, or services may result in termination of access.


Intellectual Property

All content, including logos, images, text, and branding, belongs to Lanovia Health and may not be copied, reproduced, or used without permission.


Limitation of Liability

Lanovia Health shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Products are for external use only unless stated otherwise.


Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.


Changes to Terms

Lanovia Health reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of our services constitutes acceptance of the updated terms.


Contact Information

For any questions regarding these Terms of Service, please contact us:

Lanovia Health
📍 Islamabad, Pakistan
📧 Email: lanoviahealth@gmail.com